Olivia by Paradox - CEM2.2.4 - App Store

Paradox CEM

We’ve taken the Paradox CEM (Candidate Experience Manager) from web to iOS to help you quickly and effectively communicate with your candidates.

Paradox CEM mobile app benefits include:
. Easily manage the candidates that your AI assistant Olivia has captured, screened and engaged for you.
. Quickly communicate with your candidates through Web, Email, SMS and Facebook Messenger(R).
. Effortlessly schedule interviews by leveraging Olivia to find times that work for your organization and top candidates.
. Receive real-time push notifications when your candidates interact with Olivia.

Note: The Paradox CEM is free to download and a subscription with Paradox is required to use the application.

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ABOUT PARADOX

We are Paradox, the AI company that believes recruiting is a people game.

Our flagship product is Olivia, the AI recruiting assistant obsessed with improving and reinventing the candidate experience.

Olivia helps companies capture and screen candidates, improve conversions, and answer all candidate questions. She delivers one-to-one candidate experience at scale, and even handles interview scheduling.

At Paradox, we see a future where humans do the things they’re best at, and AI technology handles the mundane and simple tasks for us. Technology is a tool for us, and should be used as such.

We never want to remove humans from the recruiting process. We just want to make it better. Our dream is a better candidate and recruiter experience for everyone.

Version History - Enhanced Forms: Better handling for multi-select questions so your choices save smoothly.

- Easier Support Access: Need help? Quickly reach our team with the new Customer Support button.

- Masked Alert Controls: Users with view permissions can now tap the eye icon to unmask sensitive CEM alert details.

- Job Tracking Improvements: Updated Job ID logic for better accuracy and stability across your workflows.

- Performance & Fixes: Under-the-hood enhancements and form updates to keep the app running seamlessly. 2.2.4 20h ago - Recruiting Dashboard: Stay organized with a centralized hub for all your daily hiring tasks, upcoming interviews, and candidate actions.

- Smart Alerts & Task Management: Never miss a step—get instant alerts for scheduling gaps, unanswered candidate messages, job/offer approvals, and E-Verify tasks.

- Live Shift Updates: Fixed issues preventing managers and workers from editing shift details on active jobs in real time.

- Fixed bugs 2.2.3 Sep 17 - Recruiting Dashboard: Stay organized with a centralized hub for all your daily hiring tasks, upcoming interviews, and candidate actions.

- Smart Alerts & Task Management: Never miss a step—get instant alerts for scheduling gaps, unanswered candidate messages, job/offer approvals, and E-Verify tasks.

- Live Shift Updates: Fixed issues preventing managers and workers from editing shift details on active jobs in real time.

- Fixed bugs 2.2.2 Sep 10 New Features & Enhancements

- Superday Hiring Events: Users can now browse and participate in public Superday Hiring Events directly within Conversational Events.

- Verbal Offers & Forms: Improved offer workflow support and streamlined candidate attribute behavior across forms and offers.

- Enhanced Access Control: Upgraded permissions model for Journeys stages and statuses to ensure secure and seamless navigation.

Performance & Stability: Improved app reliability, optimized data processing, and updated internal network connections for a smoother experience.

Security Updates: Enhanced background security and removed outdated endpoints to keep your data safe. 2.2.1 Aug 11 - Improved Chat Experience: Updated the Chat Widget UI for a cleaner, more seamless display of shared images.

- Enhanced Document Tracking: Upgraded the "Version History" panel to help you review document iterations more easily.

- Streamlined Events: Optimized conversational event flows to smoothly skip Superday Hiring Events within the app. 2.2.0 Jul 14 1. New Features & User Experience Improvements

- Enhanced Media Privacy: Added a new manual blurring feature for explicit images to improve content safety and user control within the app.

- Rich Messaging Support: Improved the Employee Assistant chat experience by adding native support for handling inbound message reactions and emoji-only messages.

2. Performance & Under-the-Hood Enhancements

- UI Layout Refactoring: Refactored the core reusable list layouts and optimized self-sizing logic across the app. This significantly improves scroll performance, view rendering speed, and UI stability on various iOS device screen sizes.

3. Fixed bugs 2.1.9 Jun 11 1. New Features & User Experience Improvements

- Enhanced Media Privacy: Added a new manual blurring feature for explicit images to improve content safety and user control within the app.

- Rich Messaging Support: Improved the Employee Assistant chat experience by adding native support for handling inbound message reactions and emoji-only messages.

2. Performance & Under-the-Hood Enhancements

- UI Layout Refactoring: Refactored the core reusable list layouts and optimized self-sizing logic across the app. This significantly improves scroll performance, view rendering speed, and UI stability on various iOS device screen sizes. 2.1.8 Jun 9 - New Language Support: The app is now available in Finnish and Norwegian.

- Career Fair Mode Improvements: Updated the interview cancellation process for a smoother scheduling experience.

- Performance & Stability: Under-the-hood updates to employee segments and data synchronization to ensure a more reliable experience. 2.1.7 May 12 Reward & Recognition: Introduced a brand-new, intuitive design for the Reward and Recognition feature to enhance user engagement and appreciation.

Position Management: Updated the "Number of Hires" (NOH) and Position Assignment logic for more accurate tracking and management.

Performance & Stability: * Optimized the Pay Percentage targeting logic within Approvals for better precision.

Updated the app to fully support iOS 26.0, ensuring a smooth and modern experience on the latest devices.

PDF Enhancements: Improved the PDF editing experience with a more streamlined and lightweight internal library.

General Fixes: Various under-the-hood optimizations and framework upgrades for improved app stability. 2.1.6 Apr 15 - Calendar History: Now expandable for a deeper look at your past schedule.

- Event Prep Docs: Access document capabilities directly within Conversational Events.

- Job Data: View job details natively in "My Jobs" (View-Only mode).

- Compatibility: Fully optimized for iOS 26.0.

- Fixed bugs 2.1.5 Mar 10 - SMS Code Autofill Support: Entering verification codes is now faster and more secure with system-level SMS Autofill formatting.

- Employee Recognition: Managers and teammates can now recognize each other directly in-app with meaningful badges and shout-outs.

- Rewards Marketplace & Redemptions: Explore the redesigned rewards catalog and redeem points for exciting perks, gift cards, and experiences

- Fixed bugs 2.1.4 Mar 6 - SMS Code Autofill Support: Entering verification codes is now faster and more secure with system-level SMS Autofill formatting.
- Employee Recognition: Managers and teammates can now recognize each other directly in-app with meaningful badges and shout-outs.
- Rewards Marketplace & Redemptions: Explore the redesigned rewards catalog and redeem points for exciting perks, gift cards, and experiences 2.1.3 Feb 24 - Media Display in Forms and Documents: Forms and documents now support embedded media, improving clarity and context for users.

- Improved Messaging with WebSockets: Real-time messaging has been enhanced using WebSocket technology for faster and more reliable communication.

- More Flexible Offer Approval Rules: Offer approvals now support targeting by pay percentage, reducing the need for rigid, pay-value–specific approval flows and making it easier to manage complex compensation structures.

- Fixed bugs 2.1.2 Jan 13 - The “Help” section is now powered by Helpjuice integration, for improved in-app documentation and support.

- Improved permission controls and document access security.

- Journeys: the app now recognizes and applies Journey change updates to candidates automatically.

- UI updates: added a permission check for Paradox accounts when uploading form-hire details and Notes;

- Locations can now be deactivated (instead of deleted), allowing clients to view, manage, and reactivate them while preserving all candidate associations.

- You can now export audiences directly to email from the Communications module.

- Fixed bugs 2.1.1 12/20/2025 - The “Help” section is now powered by Helpjuice integration, for improved in-app documentation and support.

- Improved permission controls and document access security.

- Journeys: the app now recognizes and applies Journey change updates to candidates automatically.

- UI updates: added a permission check for Paradox accounts when uploading form-hire details and Notes;

- Locations can now be deactivated (instead of deleted), allowing clients to view, manage, and reactivate them while preserving all candidate associations.

- You can now export audiences directly to email from the Communications module. 2.1.0 12/09/2025 - Hiring Events: Added support for Sequential Interviews in Offline Mode — allowing interviewers to seamlessly manage multiple interview stages without internet connection.
- Introduced Data Capture Compliance Statement to ensure transparency and compliance when collecting candidate information in Kiosk Mode.
- Improved app security and data protection through internal API updates.
- Fixed some bugs 2.0.9 11/18/2025 We've made important updates to support frontline employees and improve overall app functionality:
- New Employee Dashboard: Personalized view for frontline employees.
- Secure Login: Add secure login support for protected employee access.
- App Enhancements: Pay rate validation against approved base pay ranges and New option for form customization (admin)
- Fixed bugs 2.0.8 10/22/2025 We've made some exciting improvements to make your experience even better!
- Scheduling Permissions by User Roles – Admins can now control scheduling access based on user roles, ensuring a more secure and organized workflow.
- Sequential Interviews for Hiring Events – Easily schedule and manage multiple interview rounds within a single event, simplifying coordination and improving the candidate experience.
- Performance Enhancements & Bug Fixes – We've also made a few behind-the-scenes improvements to keep everything running smoothly. 2.0.7 10/14/2025 We've made important updates to support frontline employees and improve overall app functionality:
- New Employee Dashboard: Personalized view for frontline employees.
- Secure Login: Add secure login support for protected employee access.
- Fixed bugs 2.0.6 09/24/2025 - New feature enhancements
- Fixed bugs 2.0.5 09/14/2025 - New feature enhancements
- Fixed bugs 2.0.4 09/10/2025 We've made important updates to support frontline employees and improve overall app functionality:
- New Employee Dashboard: Personalized view for frontline employees.
- Secure Login: Add secure login support for protected employee access.
- App Enhancements: Pay rate validation against approved base pay ranges and New option for form customization (admin) 2.0.3 09/10/2025 - Control Visibility of unassigned lead data in the CEM
- Integrated Job Type] Mobile apps - Handle on My Job Page
- Save Job Data Package with Blank Value
- Attributes - Enhance Unmasking Permissions with "View Access" Option
- New feature enhancements
- Fixed bugs 2.0.2 08/27/2025 - Implement Security
- New feature enhancements
- Fixed bugs 2.0.1 08/21/2025 - Implement 2FA
- New feature enhancements
- Fixed bugs 2.0.0 08/06/2025